Privacy Policy

Last Updated: March 15, 2024

At Brawny Care, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our skincare products, website, or services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, shipping address, email, phone number
• Order Information: Purchase history, product preferences
• Website Usage: Browsing patterns, product interactions
• Technical Data: IP address, browser type, device information

2. How We Use Your Information

Your information helps us:

• Process and fulfill your orders
• Provide customer support and service
• Send relevant product recommendations
• Improve our products and services
• Communicate about new products and offers (with consent)

3. Data Protection

We implement robust security measures to protect your data:

• Secure SSL encryption for all transactions
• Regular security assessments and updates
• Strict access controls for customer data
• Compliance with UK data protection regulations

4. Cookie Policy

Our website uses cookies to enhance your shopping experience:

• Essential cookies for site functionality
• Analytics cookies to improve our service
• Preference cookies to remember your choices
• Marketing cookies (optional) for personalized recommendations

5. Your Privacy Rights

You have the right to:

• Access your personal data
• Request data correction or deletion
• Opt out of marketing communications
• Request data portability
• Lodge a complaint with supervisory authorities

6. Information Sharing

We share information only with:

• Shipping partners to deliver your orders
• Payment processors for secure transactions
• Service providers who assist our operations
• Authorities when legally required

7. Marketing Communications

With your consent, we may send you:

• Product updates and launches
• Skincare tips and advice
• Exclusive offers and promotions
• Newsletter content

8. Contact Us

For privacy-related inquiries, contact us at:

Email: brawnycare@gmail.com

Address: 62 Hylton Road, Sunderland, Tyne and Wear, SR4 7AB